So much depends on how you begin; every new employee needs onboarding, regardless of role or experience, whether they are new to Best Buy or transitioning from another role. Onboarding starts the moment the candidate accepts the offer and lasts through the first 90 days on the job.

Onboarding improves performance. It shortens the time it takes a new employee to become acclimated to our culture, work styles and job expectations. The sooner our new employees can contribute fully, the better for our customers, the employee's experience and Best Buy.

Program Objectives

This program provides an end-to-end list of tasks and exercises which empower the new employee to contribute immediately. It includes links to key documents and websites, as well as responsibilities for the manager, new employee and onboarding partner. As a result of this program, the new employee:

  • Feels welcomed upon arrival and is introduced to a prepared, organized and friendly environment
  • Has the tools to do their job within the first work week
  • Leverages the strengths, work preferences and communication styles of their manager, onboarding partner, team and network
  • Clearly understands job expectations, success factors and establishes a rhythm with their manager for coaching and feedback
  • Completes a development plan
  • Is actively building relationships with key individuals within their business network
  • Develops an understanding of Best Buy's history and culture and relevant related business acumen
  • Can navigate Best Buy's campus and the surrounding area

How To Use This Site
This site contains everything you need to onboard successfully. The 0 to 90 Day Onboarding Plan, located in the Create the Plan section, contains everything you need to get started, including links to all the key documents and websites. It recommends what exercises or tasks should be done when and gives you space to check it off when you have finished so you can keep track of what you have accomplished.

Cube Set Up
You must get the cube before you can order your computer. Contact your move coordinator

New Employee Set Up Request
This form must be completed to order a computer and phone. Staffing will send it to you

Set Clear Expectations
Use the Performance & Development Guide in the first 90 days to establish clear goals and development plans

Provide Opportunity to Give & Receive Feedback
Besides establishing a regular 1:1 rhythm, discuss how the manager and new employee prefer to give and receive feedback so you can have honest conversations

Questions? Contact
corporatetraining@bestbuy.com
We made it easy for you! To onboard your new employee smoothly, you can create a plan using the template below.


There are seven simple things you can do to make onboarding successful:
Prepare for the new employee's arrival
  • Before your new employee's first day, make sure they have their cube, computer, and phone and that their onboarding plan ready
Gather the tools
  • Within the first week, gather the tools the new employee needs to do their job. Make sure they complete HR-related tasks
Learn how to get around
  • Help the new employee navigate the corporate campus and local Minneapolis/St. Paul area
Get to know each other
  • Take time to get know each other, so you learn how to work together in service of the customer
Plan for success
  • Ensure a shared understanding of what’s expected of the new employee and what’s needed from the manager and onboarding partner to support and coach.
Build the network
  • Having strong relationships and an expansive network is key to success. The new employee will be more successful if they get connected to the people they will be working with right away
Learn Best Buy culture and business acumen
  • Knowing Best Buy’s history, culture and business operations helps a new employee be more effective at their job


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